1. Introduction
SociBoost ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy complies with the Turkish Personal Data Protection Law No. 6698 (KVKK) and will inform you about how we look after your personal data.
2. Data Controller
For the purposes of KVKK and data protection laws, the data controller is:
3. Information We Collect
We may collect and process the following data about you:
3.1 Information You Provide
- Name and email address when you create an account
- Social media usernames for service delivery
- Payment and billing information (processed by our payment provider)
- Communications when you contact our support team
3.2 Information We Collect Automatically
- Technical data including IP address, browser type, and device information
- Usage data including pages visited and features used
- Cookies and similar tracking technologies (see our Cookie Policy)
3.3 Information from Social Media Platforms
- Public profile information from social media accounts you analyze
- Publicly available engagement metrics and statistics
- No private messages or non-public content is accessed
4. Legal Basis for Processing
Under KVKK, we process your personal data based on:
- Contract Performance: To provide our services to you
- Legal Obligations: To comply with Turkish law
- Legitimate Interests: To improve our services and prevent fraud
- Explicit Consent: For marketing communications (where applicable)
5. How We Use Your Information
We use your personal data to:
- Provide and deliver our growth optimization services
- Process payments and manage your subscription
- Send service-related notifications and updates
- Respond to your inquiries and provide customer support
- Analyze usage patterns to improve our services
- Comply with legal obligations under Turkish law
- Prevent fraud and ensure platform security
6. Data Sharing and Disclosure
We may share your personal data with:
- Service Providers: Including Polar.sh for payment processing
- Analytics Providers: To understand service usage
- Legal Authorities: When required by Turkish law or court order
- Business Transfers: In case of merger or acquisition
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
7. International Data Transfers
Your data may be transferred to and processed in countries outside of Turkey. When we transfer your data internationally, we ensure appropriate safeguards are in place in compliance with KVKK requirements.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication systems
- Employee training on data protection
9. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal requirements. Specifically:
- Account data: Retained while your account is active
- Transaction records: Retained for 10 years per Turkish tax law
- Analytics data: Retained for 2 years
- Marketing data: Until you unsubscribe
10. Your Rights Under KVKK
Under Turkish data protection law, you have the right to:
- Learn whether your personal data is being processed
- Request information about processing if your data has been processed
- Learn the purpose of processing and whether it is used appropriately
- Know third parties to whom your data is transferred domestically or abroad
- Request correction if your data is incomplete or incorrect
- Request deletion or destruction under conditions stipulated in KVKK
- Request notification of corrections or deletions to third parties
- Object to negative consequences of automated processing
- Claim compensation for damages due to unlawful processing
To exercise these rights, please contact us at [email protected] with proof of identity.
11. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal information, please contact us.
12. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. For detailed information, please see our Cookie Policy.
13. Updates to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.
14. Contact Us
If you have questions about this privacy policy or wish to exercise your rights under KVKK, please contact us:
15. Complaints
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Turkish Personal Data Protection Authority (Kişisel Verileri Koruma Kurumu).